Embedded Files
Free shipping to UK/NI & Worldwide shipping from just £5.95
To say we're proud of our reputation for excellent customer service is an understatement. Here are some of our favourites that we've received recently.
We appreciate all the feedback and it really does motivate us to want to continue to provide the EASY-SCALE and the high quality customer service you deserve. If you are impressed with your kit, and the service provided, we would really appreciate you taking a few moments to leave a review on either our Facebook page, google or below.
"Arrived, unpacked, installed, rinsed and back on the hot tub within an hour!"
Richard Jones
"Arrived, unpacked, installed, rinsed and back on the hot tub within an hour!"
Richard Jones
"What an absolute gem this man is. After initially ordering the wrong one, I messaged Kelvin and he came straight back to me within minutes, reassured me and sent me the right one within a day. Really easy to use and did exactly what it claimed. Great, above and beyond, response and understanding and I wouldn’t hesitate to recommend this product and fantastic customer service. Will be sending him all my hot tub owning family and friends..." .
Liz Morgan
"Very good. I usually don’t leave a review unless it is outstanding extremely happy and 10 out of 10 for communication it looks and feels like a quality item and some thoughts has gone into the construction good product highly recommend..."
Aaron Azzopardi
"Hi, this product is genius it's simple, easy to use and Kelvin is a really nice helpful guy. Able to problem solve and has a really great patience and understanding with clients. I will definitely recommend him and his product to family and friends with hot tubs..."
Miss S Vanda Smith
"Would 100% recommend. Brilliant customer service, excellent communication. Thank you..."
Paul Taylor
"Would 100% recommend. Brilliant customer service, excellent communication. Thank you..."
Paul Taylor
"Absolute brilliant product! Helped diagnose an impeller fault as well as descale. Pleased to have this it will come in very handy in the future. Kelvin was great throughout with his communication and quick delivery. Very happy household now the tub can be used again..."
Lewis Preece
"Just used my descaler! Being a hot tub novice I was concerned that I would find it complicated but the instructions were fab and very easy to follow. It worked like a dream and was great quality, it even came with 2 washers and some descaler! I was also very impressed with the communication and the lovely email and information I received after purchasing it. Would 100% recommend... well worth the money and not having to make a DIY one. Many thanks..."
Lisa
"It arrived very quickly . Was having the eo2 code . The information you gave with it was very good . Attached to the egg , ran it for 30 minutes . Reattached to hot tub no error . Great product would recommend this to anyone..."
Caron Henderson
"Ordered a descaler, fantastic product and came in 2 days.
Would highly recommend. Well done Kelvin!"
"Ordered a descaler, fantastic product and came in 2 days.
Would highly recommend. Well done Kelvin!"
Jay Barber
Jay Barber
"I messaged Kelvin on eBay in the early hours of the morning & within seconds he replied. I asked him a few questions & he was very helpful. The instructions are clear & simple to follow. I live in a hard water area, but never gave limescale build up a thought. I highly recommend Kelvin & his descaling product. Thank you kelvinsgadgets.co.uk!...”
Cheryl Kirk
"Received my descaler in next day post all the way to Northern Ireland, Kelvin was prompt and reliable and the product is great and priced affordably..."
Anita Johnston
"Easy to use, does the job and great for the price !..."
Iris Russell
"A great product. Delivered quickly and great communications. Thank you..."
Luke Byrne
"A great product. Delivered quickly and great communications. Thank you..."
Luke Byrne
"Brilliant product, arrived quickly, easy to use and sorted my errors out! Well worth ordering this, and you can use it over and over again..."
Jodie Knighton
"Awesome customer service quick delivery great product highly recommended x..."
Sally-Anne Goldsmith
"It really does the job well. Thanks again..."
Tony Sacco
"Thanks Kelvin. You went above and beyond what I would have expected..."
Andrew Warcup
"Thanks Kelvin. You went above and beyond what I would have expected..."
Andrew Warcup
"Fantastic service, posted the same day as ordering. Easy to use and worked perfectly. And egg works great now. No more E02. Many thanks..."
Sarah Lewis
"Great communication and fantastic service. Importantly backed up by a great product, Thank you..."
Stuart Deakin
"Excellent service and quick despatch, responds very quickly to questions..."
Paul Allen
"Amazing customer service! And great product!
Would definitely deal with again!"
Jelena Bolduresku
"Amazing customer service! And great product!
Would definitely deal with again!"
Jelena Bolduresku
"I ordered a descaler for my egg, it arrived promptly. Just as importantly worked well. I had some questions that were answered quickly as well. Excellent service and communication throughout..."
Annette Geyser
"My hubby used it to descale the egg before we put it away for the winter. Just want to say what a brilliant thing it is! Well done for designing such a useful piece of kit!..."
Charlotte Vinter
"Quick reliable service. Great value. Excellent follow up support if needed. Was about to buy a new pump for several hundred pounds, but didn't need to once I used Kelvin's device..."
Jim McDougall
"Brilliant service, great communication, top notch product. Highly recommended..."
Andy Robson
"Brilliant service, great communication, top notch product. Highly recommended..."
Andy Robson
"Super fast despatch and delivery. Excellent communication and product. Many thanks..."
Mark Foster
"Great communication and worked a treat!! Thanks, no more E02 every day "
Kelly Connor-Fortune
"Excellent product, works really well! Great customer service..."
Paul Bridson
"I don't usually give feedback, but this product is incredible! Thank you Kelvin..."
"I don't usually give feedback, but this product is incredible! Thank you Kelvin..."
Alan Hunt
Alan Hunt
"It was really easy to use and came with loads of advice and help. Can’t recommend this service enough, they go above and beyond with everything they supply, really quick delivery and loads of after service advice. Nothing is too much trouble! "
Louise Evans
"I'm a master technician w/52 yrs of experience in HVAC/R, Plumbing and Electrical Trades. The single most important thing to know and remember if you are not performing the routine maintenance on your equipment then in time YOU WILL BE REPAIRING OR REPLACING YOUR EQUIPMENT WHEN IT BREAKS. Performing required routine maintenance not only will greatly extend your service life of your equipment but in fact also saves you downtime when it fails and you must wait on replacement parts or on New Replacement Equipment. After Watching the well made documentary YouTube video it was a Clear No Brainer to purchase the Descaling kit as it is a very well designed and built kit."
Page updated
Google Sites
Report abuse